Policy
I am committed to protecting and respecting your privacy, so below you will find full details of how I keep your personal data safe. This privacy policy will inform you as to how I look after your personal data when you visit my website or sign up to use the services. It will also tell you about your privacy rights and how the law protects you. Please read the following carefully to understand my views and practices regarding your personal data and how I will treat it.
This privacy policy aims to give you information on how I collect and process your personal data when you use my website or service. I use different methods to collect data from and about you including through:
Direct interactions. You may give us your personal data by filling in forms or by corresponding with me by email, by call or otherwise.
We may collect and process the following data about you:
Sign-up Data. This includes your name, email address and any other information provided at the time of scheduling your initial appointment or future services.
Correspondence Data. If you contact me, I may keep a record of that correspondence.
Transaction Data. Details of transactions you carry out through our site pertaining to the payment of services.
Marketing Analytics. Details of your visits to my site such as traffic data, location data, or otherwise, This helps me to know what areas of coaching are more in need than others.
Payment Confirmation Data. Where you place an order with us or otherwise purchase our services, confirmation of your payment, but I do not hold on to your credit card details.
I will only use your personal data when the law allows me to. Most commonly, I will use your personal data in the following circumstances.
I may use information held about you:
To provide you with information, products or services that you request from me or which I feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any agreements entered into between you and I.
To allow you to participate in interactive features of my service, when you choose to do so.
To notify you about changes to the service.
To process your payment card details in order to complete any purchase that you make through myself or my site.
I may have to share your personal information with the following third parties:
External service providers acting as processors who provide the following services:
Professional advisers, including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
Unfortunately, the transmission of information via the internet is not completely secure. Although I will do my best to protect your personal data, I can not guarantee the security of your data transmitted; any transmissions are at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorized access.
I will only retain your personal data as long as necessary. This is to assist in fulfilling the goal of services it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements. I normally delete personal identifiable information I hold on you, within 12 months of the completion of services.
The rights you have in relation to your personal data are:
Access to your information
Request correction of your personal data
Request transfer of your personal data to a third party
Right to a copy of your records at the completion of services.
Request to hold your data longer, if you need to establish, exercise or defend yourself legally
If you wish to exercise any of the rights set out above, please contact me. If records are requested, please email me the request and what is being requested, such as the entire record, particular dates of service, etc. The request will be honored although there will be a fee for the copies and certification fee's. The info will be sent securely through certified mail, along with the request for your signature. I may need to request specific information from you to help confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no rights to it.
Please note, however, that I might not always be able to comply with your request to delete or remove personal data for specific legal reasons which will be notified to you, if applicable, at the time of your request.
If you have a complaint, I would appreciate the chance to deal with your concerns before it goes further, Please contact me in the first instance, if possible.
It is important that the personal data I hold about you is accurate and current. Please keep me informed, if your personal data changes during your relationship with me.
